Your First Visit With Northeast Heating, Cooling and Refrigeration What to Expect

11/07/2024 By George

Preparing for Your First Service Visit

Welcome to Northeast Heating, Cooling and Refrigeration Co., Inc., your trusted HVAC service provider in New York’s Capital Region. We understand that scheduling a heating or cooling service for the first time can feel overwhelming, so we’ve created this helpful guide to ensure a smooth experience.

Before Your Appointment

Clear access to your HVAC equipment
Make a list of any concerns or issues you’ve noticed
Secure pets in a separate room
Ensure parking access for our service vehicle

Service Areas

We proudly serve multiple communities throughout the Capital District, including:

Colonie
Loudonville
East Greenbush
Cohoes
Latham
Guilderland

During Your Appointment

Our certified technicians will:

Arrive within the scheduled time window
Present proper identification
Assess your system’s condition
Explain any necessary repairs or maintenance
Provide upfront pricing before beginning work

After Service Completion

You’ll receive:

A detailed explanation of work performed
Maintenance recommendations
Energy efficiency tips
Documentation of service